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Monitoring Services
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Basic Monitoring Service
For customers who have very important streams to monitor and want to be absolutely sure that they are up and running, the Advanced Content Availability Monitoring Service is perfect. Every stream is checked every 5 minutes and in the event a test fails, an unlimited number of contacts can receive alerts. You can even have multiple logon accounts, allowing another person access to the Control Panel to make changes or just view stream status. Advanced accounts include everything featured in the Intermediate account such as scheduling, XML status, groups and alert filters.

For additional troubleshooting, Advanced packages include the ability to automatically run a traceroute to the streaming server on failure. To help you recover from a stream failure as quickly as possible, Stream Alerts can call a URL on failure and trigger any tasks you want such as starting a backup encoder or switching your customers to another server. And for finer control over alerting, you can use your own SMTP server to handle alerts.

Contact us to request a demonstration account today!

Type of Stream HTTP, MMS, RTSP, RTMP, MSBD
Monitoring Frequency 5 Minutes
Contacts to Receive Alerts Unlimited
Login Accounts 5
Detailed Error Reports and Error Messages Yes
Email Notifications (Cell Phones, Pagers, Etc.) Yes
Scheduled Monitoring Yes
Stream Groups Yes
Contact Groups Yes
Monitoring History Yes
XML/JSON Status Yes
Playlist Support Yes
Variable Contact Alerting Intervals Yes
Automatic Traceroutes on Failure Yes
MBR Support Yes
Advanced Stream Configuration Yes
Call URL on Failure Yes
Call URL on Recovery Yes
Use your SMTP Host Yes
Alert Filters Yes
Stream Alerts Banner Optional
Base Cost (includes the first stream) $20.00 / Month
Additional Streams $7.00 / Month, Per Stream
Additional Nodes $3.50 / Month

Yes Feature included
No Featue not include

For definitions of terms, visit our Glossary page.

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