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URL Help

Picking the correct URL to submit for testing is critical to avoiding false alerts or even false positives. Here are some general rules to formatting the url:

  • No spaces or strange characters! The system will tell you if you have illegal characters in your url
  • Do not submit a playlist. Streams that end with extensions, such as .asx or .pls, are usually playlists and will lead to unexpected results when tested. For redundancy, most streams have multiple servers and they are listed in playlists so that if one server is unavailable, the player skips to the next one. If you submit a playlist for testing, if it doesn’t fail outright, then it may not alert you if a server is down because it skips any bad servers in the list and only plays the good ones.
  • Always start with HTTP:// or RTSP:// or another protocol. This tells our servers how to connect to your stream.

For more help, select your type of stream from the list below:

Is it available right now? Was it available 30 minutes ago? Do you know the last time it was not available, for how long, how often etc? As consumers migrate from radio and television to the Internet, it's critical that your streaming media is available when they arrive at your site.

Stream Alerts remotely and independently monitors your streaming video and audio to give you the confidence that your media content is flawless. With our Availability service, as soon as your stream becomes unreachable, we will send you an email or SMS alert and even contact your system to trigger a backup system. Payload monitoring for live streams provides alerts if your audio goes silent or your video freezes as well as quality statistics such as how long it takes to start playing your stream.

Contact us today to access a demonstration account!

What should you monitor?
  • Internet Radio
  • IP TV
  • Web Cams
  • Webcast Presentations
  • Live Performances
  • On Demand Files
  • Webcasts
  • Traffic Cams
  • Media Encoders
  • Internet STLs
  • Phone and Video Conferencing
  • Sports Broadcasts

If you stream it, we'll monitor it. Catch problems before your customers do and make sure your content delivery service is living up to its promise. Take a look at our packages and monitor your streams today with the Stream Alerts testing, diagnostic and alerting service.

Currently supporting Windows Media, Flash, Real Media, Shoutcast, IceCast and more!

Just some stream types that we monitor including Windows Media, Real, Flash and Shoutcast
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