To change nodes, follow these simple steps:

• Login to your account
• Click the Streams menu link to display all of your streams
• Click on the gear icon to edit your stream
• For Availability monitoring
  • Delete the existing UK A node by clicking on the red button
  • Confirm the deletion
  • You should now see the Add Node link. If you don't refresh. Click the link
  • Select StreamUK A or StreamUK B from the drop-down menu and make a note of the IP address
  • Check the Enable box
  • Click the Submit button
• For Payload monitoring
  • Click the Edit Payload Settings link
  • In the drop-down menu select StreamUK A or StreamUK B
  • Click the Submit button

Please let us know if you have any questions and thank you for using Stream Alerts!

Our new monitoring system uses open-source software such as the popular VLC Media Player and FFMpeg media library. With huge supporting communities, these projects are constantly updated to play the latest streaming formats so we can monitor almost any stream you throw at us. We can also offer much more detail regarding the stream tests themselves and as a result, all Availability tests will be accessible individually so that you can see what the player was doing when a test was performed. And if you have special requirements for your stream, we can modify the monitoring system easily to accommodate.

Flash Payload monitoring is out of beta and into production! 24/7 confidence monitoring of your audio and video feeds is now possible, ONLY with Stream Alerts! Flash is still the most popular streaming format available and if you’re broadcasting live feeds, you need to know that viewers are seeing your content.

Some clients need to protect their streams with Digital Rights Management (DRM) systems and we are starting to address that need by authenticating before testing. Some of the DRM methods that are currently working include:

• Velocix Tokens – Input your stream ID, secret password and serial and we can grab the one-use only token from Velocix’s servers for your Flash or Windows Media stream
• Highwinds SMIL – For Highwinds customers, we can grab the one-time use URL form a Highwinds SMIL playlist before every test
• Icecast User Authentication – By formatting the URL for DRM protected Icecast streams, we can monitor with ease

If you have a different kind of DRM protection, please contact us and we’ll get to work on it for you.

Windows Media Encoder Session files (.wme files) use XML to store your session settings and can be edited using Notepad or any normal text editor. Save your session as a WME file and then open it for editing. Within the XML is an element called "Broadcast" . It should look something like this: 

<broadcast publishserver="mystream.com" publishingpoint="my_publishing_point" publishport="80"></broadcast>

 The PublishServer is the host you will be pushing to, PublishingPoint is the path to your live stream and the PublishPort is whatever TCP port you will connect to, usually 80. For authentication to work, you just have to add two lines as appear below:

<broadcast publishserver="mystream.com" publishingpoint="my_publishing_point" publishport="80" publishusername="my_username" publishpassword="my_pass">   </broadcast>

Thus PublishUsername will be the username and PublishPassword is the password for authentication. Save your changes and now if you try the command script, your stream should be able to authenticate and start pushing data.

For information on using the WM Command script to automatically start encoding sessions, visit my tutorial here.