We are please to roll out a big upgrade to our Payload Monitoring system that provides much more information to help you diagnose audio and video problems. We’re able to decode many more streams including Real, Quicktime, AAC and OGG feeds. You can view the current bitrate, buffer and playback times as well as current audio levels or video deviation. And we have graphs!
Read on for details.
We’ve made a few small changes to the Control Panel to accomodate the new Payload upgrades. You can now see your stream’s Availability as percent of up-time and wer’e starting to use graphs. Follow the jump to find out what’s new.
To improve the range and quality of our Payload monitoring, we are testing out a new system that provides greater detail about your streams including the average audio level, video deviation and streamint bitrates. The new system can also decode Ogg Vorbis along with RTSP streams! Contact us for a trial of the new service.
Tomorrow begins 2009 and Stream Alerts continues to grow! We have added a new monitoring node in the United Kingdom so login to your Advanced account to use the new location or sign up for monitoring. Have a wonderful and prosperous new year!
As one customer said, "it’s time to get global!" Timezones are now implemented in the Control Panel so that alerts will show your local time and the website will be synchronized. Click the link for more information.
We are now proud to offer Content Payload Monitoring, notifying you if your audio goes silent or your video freezes for the ultimate confidence monitoring. Currently only Windows Media audio and/or video streams or Shoutcast MP3 streams are supported. Each Payload monitored stream includes Availability monitoring as well. Flash monitoring is coming soon! Contact us today for a trial account to see how it works.
We recently rolled out an update to the back-end services and the control panel that fixed some bugs, added new features and improved performance overall. Updates include Stream Groups, Payload Monitoring and adjustable alerting intervals. Click the link for a list of changes.
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We’re almost there! Now in beta we have frozen video and audio silence detection for your Windows Media and MP3 streams. You’re stream could be perfectly happy spitting out silent, empty content to your customers because the source feeding your media encoder has failed. Now you can be warned immediately if your source is down before your customers grow angry. Contact us to help beta test this new service that ONLY Stream Alerts provides!
We have some new features in beta right now and need your feedback. Contact us for access if you already have an account.
We’re getting close to launching a new product that provides quality monitoring of Flash streams, but we need your help! Fill out our contact form and submit your Flash stream for testing. Preferably live streams, but we can also work with on-demand files as well.
Our Quality Monitoring includes features that none of our competitors offer! We monitor your stream for Audio Silence with the ability to notify you if the sound drops below a set threshold for a given period of time. We can also watch for Frozen Video and send you an alert if there are problems with your feed. We’ll also monitor your stream continuously 24/7 or on a cyclical basis if you prefer. So sign up for the beta today!
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