Monday the 14th Stream Alerts will be unavailable while we upgrade the backend monitoring infrastructure. This update includes a re-design of the monitoring system to improve stability and support new features in the future. The upgrade will start at 2 PM UTC and should be completed around 5 PM UTC. There are a number of changes in this update so please review them and contact us if you have any questions.
This update is a long overdue reworking of the monitoring workflow to allow for features that customers have been requesting. Some of the big changes include:
- Contact templating for Advanced accounts has been expanded and documented. Templates let you define the information and format that are sent to contacts.
- Calls to URLs for Advanced accounts are now configured as a Contact instead of a per-stream setting. This allows for simpler configuration and greater flexibility.
- URL calls are now templated so you can configure query strings as you like. They are also able to POST data to a URL in any format you wish such as JSON, XML or simple text.
- URL calls now support basic authentication.
- DRM support has been disabled temporarily as our current customers are not using it. We will restore the feature at a later date.
- Playlists will now test the first stream in the list instead of allowing the choice of a stream in the index. The old method was error prone and was not being used. This also paves the way for a future feature described in the road map.
- Schedules are now stored in UTC time via the control panel to avoid time zone confusion. If you have a schedule on your stream you may want to validate the dates and times after the upgrade.
- The Alert Log has more detail about alerts including response codes from the recipient.
- Windows Media Streams must be monitored over HTTP for now. We only have a few WM streams at the moment and these will automatically be converted to use "mmst://" as their protocol specifier.
Bug fixes for this release include:
- Type display in the Contacts list has been fixed.
- Recovery alerts for streams monitored from multiple nodes will only be sent once the alert nodes number of nodes have recovered.
- Some issues with the stream and contact groups displayed in the control panel have been resolved.
- Vastly improved node stability.
This update lays the foundation for some great new features discussed in the roadmap. Please let us know if you run into any issues after the update and thank you very much for your business!